Comprehensive Privacy Notice for Prospective Clients, Clients, Distributors and Clients of Distributors.

AGRANA Fruit México S.A. de C.V., with address in Martínez de Navarrete 83 B, General Francisco Villa, city of Jacona de Plancarte, municipality of Jacona, Postal Code 59845, in the state of Michoacán de Ocampo, Mexico and internet website at www.agrana.com.mx, is accountable for the use and protection of your personal information.

With the purpose of communicating you the treatment to be given to your personal information, complying with the Federal Law for the Protection of Personal Information, we inform you the following:

I Personal information to be used.

To accomplish the purposes described in this privacy notice, we use the following personal information:

  • Contact information.
  • Identification information.

II Reasons for the use of your personal information.

Your information will be used for the following:

  • Communication specifications in the development of samples and managing their shipping.
  • Administrative management derived from business relationships, including invoicing, credit and collections.
  • Shipping products.
  • Referencing your information to our distributors and being able to provide better care according to your needs.
  • Compiling information with the purpose of turning the prospective client into an actual AGRANA customer. Your information is used for marketing purposes. All information arriving to us by electronic means from the prospective is kept following the IT criteria regarding the amount of time e-mail messages are kept.
  • Treatment of complaints.

III Transfer of your personal information and purposes.

 We inform you that your personal information are shared within the country with the following persons, companies, organizations or authorities other than us, for the following purposes:

Receiver of Personal Information

Purpose

Give Consent

Transferal of information to market research agencies.

  • Customer satisfaction studies.
  • Market research studies.

Yes

Transferal of information to carrier companies.

  • Shipping your products.

Yes

Customer

  • Sending the quarterly newsletter in which news relevant to AGRANA, and its products and projects are featured.

Yes

Regarding the transferals that require of your permission, if you do not express your negation for them to be performed, we will understand that you have given us:

 

[ ] I do not authorize the following transferals of my personal information:

Receiver of Personal Information

Purpose

Select

Transferal of information to market research agencies.

  • Customer satisfaction studies.
  • Market research studies

YES [   ]      NO [   ]

Transferal of information to carrier companies.

  • Shipping your products.

YES [   ]      NO [   ]

Customer

  • Sending the quarterly newsletter in which news relevant to AGRANA, and its products and projects are featured.

YES [   ]      NO [   ]

IV Rights on your personal information (accessing, rectifying or cancelling your personal information, or opposing its use).

You have the right to:

  • Know what personal information we have about you, what we use them for and the conditions of use we give them (Access).
  • Request the correction of your personal information in case it is not up to date, it is imprecise or incomplete (Rectification);
  • Request deletion of your information from our records or databases when you consider that it is not being used properly (Cancellation);
  • Oppose the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must first present the corresponding request through the following means:

Send the request to our Officer of Privacy or Department of Personal Information through the following e-mail address MXJA_OficinaPrivacidad@Remove thisagrana.com or presenting the request directly at our offices, located in Martínez de Navarrete 83 B, colonia General Francisco Villa, city of Jacona de Plancarte, municipality of Jacona, P.C. 59845, in the state of Michoacán de Ocampo, Mexico.

 

To know the procedure and requirements for the exercise of ARCO rights, we offer you the following means:

Download the form from: http://www.agrana.com.mx/aviso-de-privacidad/

 

Contact information of the person or department of personal information in charge of processing the request of ARCO rights are the following:

 

  1. Name of the person or department of personal information: PRIVACY OFFICE.
  2. Address: Martínez de Navarrete 83B, General Francisco Villa, city of Jacona de Plancarte, municipality of Jacona, P.C. 59845, state of Michoacán de Ocampo, Mexico.

 

V Revoking your permission for the use of your personal information.

You can revoke the permission that, given the case, you have granted us for the processing of your personal information. Nonetheless, it is important for you to be aware that it is not always possible to address your request or ceasing the use immediately, as it is possible that for a particular law liability we are required to continue processing your personal information. You should also take into account that, for certain purposes, the revocation of your permission will imply that we will be no longer able to provide the service you requested from us, or the cease of your relationship with us.

 

In order to revoke your permission, you must issue your request by the following means:

Send the request to our Officer of Privacy or Department of Personal Information through the following e-mail address MXJA_OficinaPrivacidad@Remove thisagrana.com or presenting the solicitation directly at our offices, located in Martínez de Navarrete 83 B, General Francisco Villa, city of Jacona de Plancarte, municipality of Jacona, P.C. 59845, in the state of Michoacán de Ocampo, Mexico.

 

Regarding the procedure and requirements for the revocation of your permission, we inform you the following:

1With an identification the interested party or, with a proxy the representative, can prove the identity of the interested party or, given the case, the representative can prove also his own identity as well as the one of his represented.

2The request must include the following information and/or documentation:

Full name and/or Corporate Name, full address and the information covered in the revocation.

3There will be a maximum of 20 days to reply to your request and 15 days after that for the resolution of the same.

4We will communicate you the resolution of your request by means of e-mail.

5For more information on the process, we offer you the following:

MXJA_OficinaPrivacidad@Remove thisagrana.com
 

VI Limiting the use or disclosure of your personal information.

In order for you to limit the use or release of your personal information, we offer you the following means: MXJA_OficinaPrivacidad@Remove thisagrana.com  or presenting the solicitation directly at our offices, located in Martínez de Navarrete 83 B, colonia General Francisco Villa, city of Jacona de Plancarte, municipality of Jacona, C.P. 59845, in the state of Michoacán de Ocampo, Mexico.

The personal information collected by through these technologies will be used for the aforementioned purposes.

 

VII Changes to the privacy notice.

This privacy notice can be modified, changed or updated based on legal requirements, our needs regarding the products and services we offer, our privacy practices, changes to our business models, or other reasons.

For you to get further information on the possible changes to this privacy notice, we recommend you to visit our web page at http://www.agrana.com.mx/aviso-de-privacidad/.

 

VIII Notice of Violation.

In case there is a safety violation at any stage of the process of processing your personal information that may significantly affect your economic or moral rights, the Office of Privacy will communicate with you immediately regarding the safety violation, complying with the safety policies set forth for the given case, through e-mail, so that you can implement the necessary measures for the protection of your rights.

If you do not have an e-mail address, the notification will be posted at http://www.agrana.com.mx/aviso-de-privacidad/.

 

Updated: November 06, 2017